B / Engagement

Dental IT plans, pricing and onboarding

A dental IT proposal should explain what is included per location, what is billed separately, who owns vendor escalation and how service begins. Compare the total scope over a year, including backup, security, hardware, migration and after-hours work. CyberDental publishes plan information; the signed scope determines the service delivered to your practice.

8 articlesBy CyberDental Group LLCEditorial standards

A useful reading path

Start with these guides

Remote, Priority, Ultimate, Concierge — the four plans
Compare CyberDental Remote, Priority, Ultimate and Concierge plans, including per-location pricing and the scope to confirm in your agreement.
Why dental IT is priced per location
Understand per-location dental IT pricing and compare included services, projects, hardware, licenses and exclusions in a managed-service quote.
How to become a CyberDental practice
Prepare for a CyberDental service discussion with a system inventory, support needs, access handoff and a clear onboarding scope.
Concierge for DSOs
Plan IT support for a dental group: location ownership, common standards, escalation, reporting and the scope of a Concierge proposal.

How do I compare two quotes?

Put managed devices, support hours, backup retention, security tools, onsite charges, projects and cancellation terms in the same table. A lower monthly price may cover fewer systems or exclude work your practice expects.

What should happen during onboarding?

Agree on an inventory, access transfer, backup validation, priority risks and a change calendar. Keep a named owner for each step and a rollback plan for changes that can interrupt patient care.

What changes for a dental group?

A group needs location-level ownership alongside shared standards, reporting and purchasing decisions. Document who can approve changes and how local incidents escalate without losing clinical context.

Explore engagement

Compare support plans →All topics