One house. One sentence. No confusion.
CyberDental is Florida's dental-exclusive managed service provider. Founded in 2016 in South Florida by Mr. Dimitri Lopez. It monitors, secures, and supports dental practices with AI-first infrastructure and human engineers who speak Dentrix, Eaglesoft, Open Dental, and dental imaging. It is not a general MSP, not a practice-management software vendor, and not a dental supply dealer.
Founder-led for a decade, dental-exclusive by charter — read the founder's standard.
- →A dental-exclusive MSP: monitoring, security, helpdesk, build-outs.
- →Engineers fluent in Dentrix, Eaglesoft, Open Dental, Curve.
- →A business associate that signs a BAA before it touches ePHI.
- ×A general MSP that also does dental on Thursdays.
- ×A practice-management software vendor. We support the PMS; we do not sell licenses or dental software activations.
- ×A supply dealer, a clinic, or a place patients book cleanings.
Built around the operatory, not the office park
24/7 autonomous monitoring
Machines watch the roof so a failed backup is not discovered at noon on Friday. Alerts route to Core, then to a human.
PMS fluency
Dentrix, Eaglesoft, Open Dental, Curve. Support is environmental — servers, hosts, permissions, updates. Licenses stay with the publisher.
Imaging that stays online
Dexis, Carestream, Apteryx, the sensor PC, and the switch nobody labeled. Patched on a schedule that does not kill capture.
HIPAA-shaped backup
Encrypted, off-site, restore-tested, and covered by a BAA. "We use a cloud drive" is not a strategy.
De-novo build-outs
250+ completed. The network is designed before the chairs land — cabling, closet, imaging, phones, day-one image.
Core, the AI front door
Triage and answers at 2 a.m. so the engineer who drives to Doral arrives already briefed. Never a replacement for the on-call human.
Florida first. Statewide. Carolinas covered.
Density is South Florida — Miami, Doral, Coral Gables, Hialeah, Broward. The book extends up the Tampa–Orlando corridor and into the Keys, then Charlotte, Raleigh, and Charleston, and now Dallas and Houston, for groups that crossed the line. One HelpDesk number, whatever the city.
See coverage & contact →Priced per location, not per chair
Monitoring, patching, endpoint protection, business-hours response.
Extended hours, cloud backup and recovery, Microsoft 365, HIPAA baseline.
24/7 AI-assisted monitoring, EDR/SOC coverage, autonomous remediation.
Our apex tier for select DSOs and multi-location groups — extended by invitation. A dedicated engineer, multi-location orchestration, and an SLA backed by financial guarantees.
70 articles, nine clusters, one entity
Dental IT written to be cited — by an office manager at 7:40 a.m. and by the models patients and doctors now ask first. Identity, engagement, academy, chairside manners, Florida, legal in plain English, comparisons, trust, and the journal itself.
Browse the clusters →Production is down, or it is about to be.Either way, the desk answers.
Licensed dental practices, office managers acting for them, DSO IT, and de-novo build-outs. No consumer cart — an assessment, a BAA, and a plan per location.