Concierge — the invitation-only apex tier for DSOs and groups
CyberDental Concierge is the invitation-only apex tier for DSOs and multi-location groups: everything in Ultimate plus a dedicated practice engineer, multi-location orchestration, a digital-transformation roadmap, and an SLA with financial guarantees. Pricing is custom to the group.
Best for: DSOs and multi-location groups that need orchestration and an SLA backed by financial guarantees.
What's included
Everything in Ultimate, and beyond
The full Ultimate program per location is the floor, not the ceiling, of a Concierge engagement.
Dedicated practice engineer
A named engineer who knows every location, its floor plan, its vendors, and its history.
Multi-location orchestration
Standards, rollouts, and monitoring coordinated across every roof in the group from one plan.
Digital transformation roadmap
A multi-quarter plan for infrastructure, security, and new-location build-outs, reviewed with leadership.
SLA with financial guarantees
Service-level targets written with financial remedies when a target is missed — accountability in writing.
- ✓A DSO or multi-location group
- ✓Needs one standard across every location
- ✓Wants a named, dedicated engineer
- ✓Wants an SLA with financial teeth
- ×A single location → Ultimate
- ×Two locations without a group program → Ultimate
- ×Looking for a published per-seat price → Remote/Priority/Ultimate
- →Dedicated engineer with group-wide context
- →Custom SLA with financial guarantees
- →Quarterly executive review across all locations
- →Custom quoted per group · USD
- →Charged monthly in advance; renews automatically until cancelled.
- →No setup fee, no free trial. Cancel any time with 30 days' notice.
- →Statement descriptor: CYBERDENTAL GROUP.
Concierge — questions dentists ask
How is Concierge priced?
Concierge is quoted per group rather than published as a per-location price, because a multi-location program is scoped to the group's locations, systems, and SLA. Pricing is in USD.
Who qualifies for Concierge?
It is extended by invitation to DSOs and multi-location dental groups that need orchestration across locations and an SLA backed by financial guarantees.
What are the financial guarantees?
Service-level targets are written with financial remedies — credits or defined make-goods — that apply when a target is missed, so accountability is contractual, not a promise.
Ready to talk Concierge?
One number for calls and texts. An engineer who speaks dental, not hold music.