Remote — dental IT support at $350 per location, per month
CyberDental Remote is $350 per location per month: remote helpdesk, proactive monitoring, automated patching, and managed endpoint protection for a single dental practice. Billed monthly in USD, no setup fee, no free trial, cancel with 30 days' notice.
Best for: Single-location practices that want proactive coverage without an in-house tech.
What's included
Remote helpdesk support
Unlimited tickets by phone, text, and email for staff workstations, printers, and the practice-management environment.
Proactive monitoring & alerts
Agents watch disk health, backup jobs, and uptime and open a ticket before the front desk notices a problem.
Automated patch management
Windows and third-party updates scheduled and applied outside clinical hours.
Managed endpoint protection
Managed antivirus and anti-malware on every covered workstation and server, monitored centrally.
Business-hours response
A live dental IT engineer during business hours; after-hours items queued for first thing next morning.
- ✓A single-location practice
- ✓Roughly 15 workstations or fewer
- ✓No dedicated in-house IT person
- ✓Wants proactive care, not break-fix
- ×Need 24/7 emergency coverage → Ultimate
- ×Two or more locations → Priority or Concierge
- ×Need EDR / SOC and autonomous fixes → Ultimate
- →Live engineer during business hours (Mon–Fri 8am–6pm ET)
- →Next-business-day on-site in South Florida when required
- →Monthly monitoring and patch summary by email
- →$350 per location / month · USD
- →Charged monthly in advance; renews automatically until cancelled.
- →No setup fee, no free trial. Cancel any time with 30 days' notice.
- →Statement descriptor: CYBERDENTAL GROUP.
Remote — questions dentists ask
How much is CyberDental Remote?
$350 per location per month, in USD, billed monthly in advance. There is no setup fee and no free trial, and you can cancel with 30 days' notice.
What does the Remote plan include?
Remote helpdesk, proactive monitoring and alerts, automated patch management, and managed endpoint protection — delivered during business hours.
Is Remote enough to be HIPAA compliant?
Remote covers core endpoint safeguards. A practice that needs a documented HIPAA baseline, cloud backup, and Microsoft 365 controls should start at Priority.
Ready to talk Remote?
One number for calls and texts. An engineer who speaks dental, not hold music.