Built for Every Stage of Growth
Remote, Priority, and Ultimate are published per location per month. Concierge is quoted, because a thirty-roof group is a program, not a SKU.
All prices in USD, excluding tax. Monthly subscription, charged in advance, renews automatically until cancelled with 30 days' notice. No setup fee, no free trial. Payments & delivery terms →
Remote
- →Remote helpdesk support
- →Proactive monitoring & alerts
- →Automated patch management
- →Endpoint protection
- →Business-hours response
Priority
- →Everything in Remote
- →Extended support hours
- →Cloud backup & recovery
- →Microsoft 365 management
- →HIPAA compliance baseline
Ultimate
- →Everything in Priority
- →24/7 AI-assisted monitoring
- →Advanced EDR / SOC coverage
- →Autonomous remediation
- →HIPAA 2026 compliance suite
- →Quarterly tech review
Concierge
- →Everything in Ultimate, and beyond
- →Dedicated practice engineer
- →Multi-location orchestration
- →Digital transformation roadmap
- →SLA with financial guarantees
Our Promise. In Plain English.
Response times, uptime guarantees, and service credits if we miss — written so you can read it in five minutes.
Per location means per roof
Two doctors in one suite are one location. One doctor with a Hialeah office and a Doral office is two. Chairs are not a hidden multiplier.
Mix tiers across roofs
A flagship on Ultimate and a hygiene-days satellite on Remote is a rational invoice. Both still get a BAA and dental-exclusive engineers.
Not included, on purpose
PMS licenses, supply-catalog hardware, and a "HIPAA certificate" that does not exist in the form vendors imply. Build-outs are quoted as projects.