Privacy Policy

CyberDental Group LLC and CyberDental Corp (collectively, "CyberDental," "we," "our," or "us") operate cyberdentalgroup.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Information We Collect

Information You Provide Directly

• Contact information — name, email address, phone number, and practice name submitted through our AI chat assistant or web forms.
• Chat messages — text you enter into the Core AI chat widget on our website.
• Form submissions — data submitted through promotional landing page forms (e.g., our DDS Magazine offer).

Information Collected Automatically

• Server logs — IP address, browser type, operating system, referring URL, and timestamps, collected by our hosting provider (Cloudflare).
• Infrastructure cookies — Cloudflare may set cookies such as __cf_bm (bot management) for security purposes. Our application code does not set any cookies.

Information We Do Not Collect

We do not use analytics tracking services (Google Analytics, Meta Pixel, etc.), advertising cookies, or any client-side tracking scripts. Our website ships zero client-side JavaScript beyond the AI chat widget on the homepage. We do not collect payment information through this website.

How We Use Your Information

• Respond to your inquiries and provide information about our services
• Process promotional offer claims and lead requests
• Generate AI-powered responses to your questions via our chat assistant
• Improve our website and services
• Comply with legal obligations

Third-Party Services

We use the following third-party services that may process your information:

Each third-party service is governed by its own privacy policy. We encourage you to review Anthropic's Privacy Policy, Formspree's Privacy Policy, and Cloudflare's Privacy Policy.

AI Chat Assistant

Our Core AI chat assistant is designed for general inquiries about our IT services, HIPAA compliance, and dental software support. Chat conversations are processed in real time by Anthropic's Claude AI and are not stored or persisted by CyberDental. Conversation history exists only in your browser session and is lost when you refresh or close the page.

Do not share Protected Health Information (PHI), patient data, or other sensitive medical information through the chat. The chat is not a HIPAA-compliant communication channel. See our HIPAA Notice for more details.

Cookies

Our application does not set any cookies. Cloudflare, our hosting provider, may set infrastructure cookies for security and performance purposes. These are essential cookies that cannot be disabled without affecting site functionality. For more details, see our Cookie Policy.

Data Retention

• Chat data — not retained. Conversations are stateless and not persisted by CyberDental's infrastructure.
• Form submissions — retained by Formspree in accordance with their data retention policies.
• Server logs — retained by Cloudflare per their standard retention periods.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time

For California Residents (CCPA)

Under the California Consumer Privacy Act, you have the right to know what personal information we collect and the right to request its deletion. We do not sell personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your information, including HTTPS encryption, strict security headers, and access controls. Our website is hosted on Cloudflare's globally distributed infrastructure with built-in DDoS protection and Web Application Firewall capabilities.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on this page and updating the "Last Updated" date above.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at: