Priority — dental IT support at $650 per location, per month
CyberDental Priority is $650 per location per month: everything in Remote plus extended support hours, cloud backup and recovery, Microsoft 365 management, and a documented HIPAA compliance baseline. The most common choice for established practices.
Best for: Established practices that need backup, Microsoft 365, and a documented HIPAA baseline.
What's included
Everything in Remote
Helpdesk, proactive monitoring, automated patching, and managed endpoint protection carry over in full.
Extended support hours
Coverage before and after the standard business day, with priority routing ahead of Remote tickets.
Cloud backup & recovery
Encrypted off-site backup with scheduled, tested restores of imaging and practice-management data.
Microsoft 365 management
Tenant administration, mailbox security, MFA enforcement, and license hygiene for the whole practice.
HIPAA compliance baseline
Documented safeguards, annual risk-assessment support, and a signed BAA as CyberDental Group LLC.
- ✓One or two established locations
- ✓Stores imaging and ePHI that must be backed up
- ✓Runs Microsoft 365 for email and files
- ✓Wants a documented HIPAA baseline
- ×Need 15-minute P1 and 24/7 → Ultimate
- ×Need EDR / SOC and autonomous remediation → Ultimate
- ×A multi-location DSO program → Concierge
- →Extended-hours live response with priority queue
- →Backup restores tested on a schedule and reported
- →Annual HIPAA risk-assessment support
- →$650 per location / month · USD
- →Charged monthly in advance; renews automatically until cancelled.
- →No setup fee, no free trial. Cancel any time with 30 days' notice.
- →Statement descriptor: CYBERDENTAL GROUP.
Priority — questions dentists ask
How much is CyberDental Priority?
$650 per location per month, in USD, billed monthly in advance with no setup fee. Cancel with 30 days' notice.
What is the difference between Remote and Priority?
Priority adds extended support hours, cloud backup and recovery, Microsoft 365 management, and a documented HIPAA baseline on top of everything in Remote.
Does Priority include HIPAA backups?
Yes — encrypted off-site backup with tested restores of imaging and PMS data, plus documented safeguards and annual risk-assessment support.
Ready to talk Priority?
One number for calls and texts. An engineer who speaks dental, not hold music.