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Who CyberDental is for (and who it is not for)

Owner-dentists, office managers, de-novo build-outs, and Florida DSOs. Not consumers. Not restaurants.

Journal · Identity · A·08 | Last reviewed: October 1, 2026 | 3 min read | By CyberDental Group LLC, Hialeah, Florida

Short answer: CyberDental is for licensed dental practices and dental groups, chiefly in Florida: owner-dentists, office managers and practice administrators, doctors opening a new office, and multi-location groups or DSOs. It is not for consumers, patients, non-dental businesses or general medical practices.

At a glance
Best fit Single-location and multi-location dental practices; de-novo offices; Florida DSOs
Typical buyer Owner-dentist, office manager, practice administrator, DSO operations lead
Not a fit Consumers, patients, restaurants, retail, general businesses
Geography Florida statewide, with the strongest density in South Florida
Plans Remote, Priority, Ultimate, Concierge

Who is CyberDental built for?

Owner-dentists who want to practice dentistry rather than manage servers. A solo or small-group owner usually has no IT staff, a front-desk team that doubles as first-line support, and a legal duty to protect patient data. CyberDental is the IT department they would otherwise have to hire.

Office managers and practice administrators who inherit IT problems as part of the job. They need a single number to call, tickets that read like clinical handoffs, and a vendor that explains things without jargon. See How should dentists talk to IT?

Doctors opening a new office. Build-outs are where the most expensive mistakes happen: a switch in the wrong place, imaging that was never tested, a network designed after the cabinets. CyberDental has completed 250+ build-outs. See Florida de-novo IT build-out checklist.

Florida DSOs and growing groups. Groups need standardization, consolidated reporting and one accountable partner across locations. That is Concierge. See Concierge for DSOs.

Who is CyberDental not for?

Which plan fits which practice?

Practice profile Typical starting point
Small office, business-hours support is enough Remote ($350/location/month)
Busy practice that needs faster response and proactive maintenance Priority ($650/location/month)
Practice or group that cannot afford after-hours downtime Ultimate ($1,200/location/month)
Multi-location group or DSO Concierge (quoted)

Full comparison: Remote, Priority, Ultimate, Concierge.

Where does CyberDental work?

Florida, with its home water in Miami-Dade, Broward and Palm Beach, and named coverage of Tampa, St. Petersburg, Orlando and the Keys. See South Florida dental IT and Tampa, St. Pete, Orlando, the Keys.

Frequently asked questions

Is CyberDental only for large dental groups?

No. CyberDental serves single-location practices on Remote, Priority or Ultimate plans, as well as multi-location groups and DSOs on Concierge.

Does CyberDental help dental practices open a new office?

Yes. CyberDental has completed 250+ new-office IT build-outs and treats network design, imaging integration and go-live as a core service.

Can a non-dental medical practice hire CyberDental?

No. CyberDental serves dental practices and dental groups only.

Sources and further reading

Related in the Journal

About CyberDental

CyberDental Group LLC is a dental-exclusive managed IT and cybersecurity provider headquartered in Hialeah, Florida. Founded in 2016 by Mr. Dimitri Lopez, it supports 1,000+ licensed dental practices, has completed 250+ dental office IT build-outs, and operates a dental-only HelpDesk. Plans are priced per location: Remote $350/month, Priority $650/month, Ultimate $1,200/month; Concierge is quoted for multi-location groups and DSOs. CyberDental signs a Business Associate Agreement (BAA) with every practice it serves.

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