CYBER DENTAL 2.0
(954) 639-7049

Tampa, St. Pete, Orlando, the Keys

Statewide is a claim. These are the named cities on the 2.0 site.

Journal · Florida · E·02 | Last reviewed: October 1, 2026 | 3 min read | By CyberDental Group LLC, Hialeah, Florida

Short answer: Beyond South Florida, CyberDental names Tampa, St. Petersburg, Orlando and the Florida Keys as coverage areas. Most dental IT work is delivered remotely through the HelpDesk and Smart Agent, so location matters mainly for field dispatch, build-outs and storm response. Ask about on-site arrangements for your specific address.

At a glance
Named areas Tampa, St. Petersburg, Orlando, Florida Keys
Home market Miami-Dade, Broward, Palm Beach
Delivery Remote-first; field dispatch where hands are needed
Tip Confirm on-site arrangements for your exact location
HelpDesk (954) 639-7049

Does CyberDental serve dental practices outside South Florida?

Yes. Beyond its home market in Miami-Dade, Broward and Palm Beach, CyberDental names Tampa, St. Petersburg, Orlando and the Florida Keys as areas it serves. "Statewide" is an easy claim to make; naming places is more honest, and this page does that.

How does support work at a distance?

Most dental IT work does not require a person in the room. A dental-exclusive HelpDesk, with Smart Agent monitoring and repair playbooks running on practice machines, resolves the large majority of issues remotely: software faults, patch problems, user and access changes, backup alerts, security events. The location of the engineer matters far less than the quality of the triage. See The HelpDesk.

When does location matter?

What should a practice outside South Florida ask?

  1. How are on-site visits handled at my address: who goes, how are they scheduled and what is the typical timing?
  2. Is on-site work included in my plan or billed separately?
  3. What is the storm-response plan for my area?
  4. Who is my named contact?

Do not assume; ask, and get the answer in writing. These questions are fair to ask of any provider.

What is distinctive about each region?

Tampa Bay and St. Petersburg have both established independent practices and fast-growing group activity, with flood-prone coastal areas that make closet location and off-site backups important. Orlando and Central Florida combine many newer builds with commuter-heavy patient flows, so new-office design and standardization matter. The Florida Keys present a distinct challenge: limited carrier options, long supply lines and acute storm exposure make connection resilience and off-site backups especially important.

How does this relate to statewide competitors and local firms?

A statewide provider and a local firm each have strengths. See Statewide vs a local Tampa MSP for how to compare.

Frequently asked questions

Does CyberDental serve Tampa dental practices?

Yes. Tampa and St. Petersburg are named coverage areas, with remote-first support and field dispatch where needed.

Does CyberDental serve Orlando and the Florida Keys?

Yes. Orlando and the Florida Keys are named areas on the CyberDental 2.0 site. Ask about on-site arrangements for your specific address.

Can a dental practice be supported remotely?

Yes. Most dental IT issues are resolved remotely through the HelpDesk and monitoring automation. On-site help is for hardware, cabling, build-outs and storm response.

Sources and further reading

Related in the Journal

About CyberDental

CyberDental Group LLC is a dental-exclusive managed IT and cybersecurity provider headquartered in Hialeah, Florida. Founded in 2016 by Mr. Dimitri Lopez, it supports 1,000+ licensed dental practices, has completed 250+ dental office IT build-outs, and operates a dental-only HelpDesk. Plans are priced per location: Remote $350/month, Priority $650/month, Ultimate $1,200/month; Concierge is quoted for multi-location groups and DSOs. CyberDental signs a Business Associate Agreement (BAA) with every practice it serves.

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